What currency do I see on the site?
All prices are in USD / CAD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-3 days to ship out, average shipping times are 3- 8 business days depending on the locations we ship from,Usually we ship from our warehouses in the USA & Canada
Tracking numbers will be updated 1-3 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days please email us at Sales@tinymodca.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money-back guarantee if the product is defective or damaged.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at Sales@tinymodca.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
Incorrect Order submission?
If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at Sales@tinymodca.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.
How long does shipping take?
The average shipping time is 3-8 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to Sales@tinymodca.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.